Industry Innovators for Messages On Hold

 Founders of Message On Hold Company

The reality is that in 1986, the idea of Messages On Hold was to bring novelty and corporate information together to make the inevitable 'wait' more useful. I had little understanding of the psychology of voice announcements and no appreciation of the value this idea would bring to industry and government.... read more >

Innovating Current Conventions

Between 1986 and 1987, the company developed the Message On Hold format which almost all On Hold Companies offer today. We call it the ‘conventional production’. This enables us to distinguish it from our more recent script and production innovations.

As the innovator of Messages On Hold, and the first Message On Hold Company in Australia, it means that this company developed the science of the service and it continues to develop the logic of the production formats offered today... read more >

The Future of Messages on Hold

At no time in the 1980’s was it envisaged that the life of the On Hold service, or the development of Interactive technology, would thrive for decades.

In fact, the On Hold industry still grows and is an unfulfilled market place - and it's been 22 years since this company innovated the idea in the mid 80’s... read more >
Industry Innovators