Listen to On-hold Message Examples

Script Styles

The following is an exclusive Telemallaudio script style production guide - with audio examples.
These examples are from real customers.  In addition to these examples, customisation of audio for any application is a part of our On Hold production offer.


Fees vary with script styles selected, mainly due to content and productions efforts. Note, Conventional Production and Fast Facts do not incur surcharges.

Our sales team will guide you and will enjoy talking through options with you.  Enjoy!

Conventional Production In 1986, we introduced this audio format for callers On Hold. It is still the foundation production style for business and Government in Australia.

...listen to an example | More details about Conventional script styles
Audio here

Did you know... we invented and innovated the Conventional Script Style?  learn more...
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 Fast Facts

We developed Fast Facts for the ‘short wait’, and for quick punchy variety within conventional script styles.

 ...here’s an audio example  | More details about Fast Fact script styles
audio here

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Client Interview

~ New as a 2010 Release ~
This is a 2010 On Hold Production release. It is personal, brilliant at getting attention and highly engaging for your On Hold customer.  This example is the CEO of the Copper Development Corporation talking about his business.

...have a listen | More details about Client Interview script styles
Audio here
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Experience Talks

~ New as a 2010 Release ~
Experience Talks is a dialogue between two professional voice artists about any aspect of your business you wish to highlight.  The format is a real-to-life conversation presenting a first hand experience on a topic delivered in a natural way.

The idea is to use Experience Talks to take your On Hold customer into your business, and engage them by bringing topics to life through the eyes of others…

...here’s an audio example  | More details about 'Experience Talks' script styles
audio here
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 Radio Commercial

Just as it sounds, it is a strong and bold way to Communicate with On Hold callers. It should be used with caution and advice – this is because advertising to customers can be a big negative unless the production is relevant and value adding to the customer experience.

...here’s an example  | More details about Radio Commercial script styles
Audio here

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 Walk the Talk

Walk the Talk brings your customers, your On Hold visitors, into your world. This script style is designed to paint images in the mind of the listener. Demonstrate what you say about your business and prove those claims that are so easy to make which attract customers in the first place.

...here’s an example  | More details about Walk the Talk script styles
Audio here





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